Shipping & Delivery
· All orders are shipped fully tracked and details will be sent to you after placing your order. Remember to check your junk/spam/promotional inbox as sometimes tracking emails may end up in there.
· While we always aim to dispatch orders as soon as possible (within a working day), please allow for delays in dispatch times during peak periods.
· All products already include tax.
· To track your order, please visit tracking page.
Estimated shipping times and fees by countries and regions are listed below. We will make all efforts to deliver your package on time.
However, delay may occur due to invalid address, customs clearance issues, public holidays and peak seasons etc. Your patience is highly appreciated.
*Please note, shipping times on below are estimates. Shipping times doesn’t cover processing time.
For In Stock Items, the processing time is usually 1 day after we receive your order. But it may take up-to 4 days on peak seasons.
For Pre-Order Item, the processing time is 3-5 Business Days after we receive your order.
United States
7 – 16 Working Days
United Kingdom
5 – 13 Working Days
Australia & New Zealand
7 – 13 Working Days
Canada
7 – 16 Working Days
Ireland
8- 19 Working Days
Singapore
5 – 12 Working Days
Rest of World
7 – 21 Working Days
Once your order begins processing, we will promptly send you updates via email regarding the order processing and delivery progress. You can also find a tracking link on your order page.
If there is an issue with your order, please contact us at support@artflowx. We will respond within 24 hours. It is recommended that you record an unboxing video and take clear photos of any damage upon receiving the package. This will help us assist you better. Your order is 100% insured. If there is a problem with your order, you can apply for a full refund. You may also request a replacement for free.